- #AUTHENTICATION FAILED ERROR MESSAGE NOTE 4 PASSWORD#
- #AUTHENTICATION FAILED ERROR MESSAGE NOTE 4 WINDOWS#
Make sure that the CAs are configured as a management servers: Get-DAMgmtServer -Type All Get the list of configured OTP issuing CAs and check the value of 'CAServer': Get-DAOtpAuthentication
#AUTHENTICATION FAILED ERROR MESSAGE NOTE 4 WINDOWS#
On the DirectAccess server, run the following Windows PowerShell commands:
#AUTHENTICATION FAILED ERROR MESSAGE NOTE 4 PASSWORD#
The user provided a valid one-time password and the DirectAccess server signed the certificate request however, the client computer cannot contact the CA that issues OTP certificates to finish the enrollment process. OTP certificate enrollment for user failed on CA server, request failed, possible reasons for failure: CA server name cannot be resolved, CA server cannot be accessed over the first DirectAccess tunnel or the connection to the CA server cannot be established. User fails to authenticate using OTP with the error: "Authentication failed due to an internal error"Įrror received (client event log). Failed to access the CA that issues OTP certificates Make sure that this log is enabled when troubleshooting issues with DirectAccess OTP. DirectAccerss OTP related events are logged on the client computer in Event Viewer under Applications and Services Logs/Microsoft/Windows/OtpCredentialProvider. This topic contains troubleshooting information for issues related to problems users may have when attempting to connect to DirectAccess using OTP authentication.
Applies to: Windows Server 2022, Windows Server 2019, Windows Server 2016
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